Privacy Policy

Introduction to Infogroup's Services

Infogroup and its various affiliates and subsidiaries provide to clients a wide variety of data management, distribution, analytic and marketing services, which help our clients and the platforms and partners they work with to provide more relevant marketing and communications, and to understand their consumers better. These clients may reach their customers and others, for instance, through direct mail, email, display, mobile and multi-media channels.

Most of the information that we handle is not collected on this website, but rather through relationships we have with other companies such as data suppliers, business partners (such as ad networks and other online partners), data services providers, agencies and our clients. We nonetheless provide this Privacy Policy as a service to consumers and others who want to learn more about the data we handle and how we use it.

Infogroup is a member of the Direct Marketing Association (“DMA”), and we adhere to the principle that consumers should have choices regarding how marketers use their data and market to them.

The Types of Data That We Obtain and Use

Infogroup receives data from, and handles data on behalf of, a variety of consumer-facing companies, applications and services, business-facing companies, and data compilers and suppliers. We also may obtain data through public sources, such as census data and other public records. Some of the data we receive, use and make available is Personal Information (“PI”) or is linked to PI. PI includes, for instance, name, postal address, telephone number or email address. In addition, some of our services involve using and making available “business to business” data, which is obtained from a number of sources, including public directories, filings and publications, surveys and subscriptions.

Our Services and How We Use Personal Information

We use and make available Personal Information for various purposes. For instance:

Sometimes, we may use PI and Data Segments to help marketers and other data platforms perform “cross-channel” marketing – analyzing, locating and creating potential marketing “audiences” through multiple channels, e.g., web and mobile, or TV/radio.

In addition, when we work with online marketing applications such as through web-based, mobile, or cable TV technologies, these marketing applications may de-identify Personal Information (such as by creating a “hashed” version of an email address, or another associated identifier) in order to reach consumers through online display media. These marketing applications use cookies and similar technologies, often associated with unique online identifiers. Similarly, when we interact with consumers online, such as through a website or online ad or an email, we may employ cookies and similar technologies, which also may contain unique online identifiers.

The above is not necessarily an exclusive description of the ways we may employ PI and other data. Generally, however, by permitting marketers to reference PI and other data when they send offers to their customers and others, we do so to help increase the likelihood that marketers will send relevant and desired, rather than unwanted offers, content, coupons and ads.

Data Collected On Our Website

This website itself is primarily directed to businesses that may wish to use our services, but we welcome consumers who want to know more about our services. When you access this website or engage with us by email, we may collect the following information:

We may collect or store the above information by using cookies, web beacons, and similar technologies, and may target or retarget ads to you using those cookies, device identifiers, or similar technologies, when you browse the Internet or use your mobile device. We may combine any information including Personal Information you provide to us.

While we would be sorry to see you go, you can unsubscribe from our corporate emails by accessing the “opt out” or “unsubscribe” (or similar) link we provide in the footer of each email that we send. Keep in mind, however, that even if you delete your account, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our agreements and policies, and take other actions permitted by law. Note that even if you unsubscribe or opt-out, we may still send you communications related to your use of and transactions with our services.

How We Work With and Share Data With Third Parties

Infogroup may share data, including Personal Information and Data Segments, as follows:

Cookies, Web Pixels, and Similar Technologies

This section provides more information about cookies and similar technologies that we and our business partners may use, and how they work.

We sometimes work with third parties to enhance our services (e.g. for purposes of retargeting and tailoring ads, or placing browser cookies). These partners may set and access their own cookies, pixel tags and similar technologies on your device, which may have cookies with varying expiration period. Those partners may, likewise, collect various types of anonymous or de-identified information about your browser, device, or browsing activities through use of these cookies.

We also may place cookies when you open an email that we send, in order to help understand how email recipients respond to email campaigns, or to learn more (or help our clients learn more) about those recipients.

When you visit our website, we (or a partner we work with) may place cookies to help us target or re-target marketing to you when you visit other websites or web or mobile applications – for instance, to tell you about our services, events and other information about our company.

Please note that our business partners may also use cookies and pixels, which we have no control over. For instance, we sometimes provide our or our clients’ proprietary data lists to companies that de-identify PI and Data Segments and associate them with online cookies or similar technologies (such as mobile identifiers). Some of these partners may also associate online cookies with mobile identifiers (or other device identifiers) in order to associate use identities across browsers, devices, or technologies.

Your Choices and Opt-Out Rights

Security and Data Integrity

Infogroup takes steps to ensure that the data we possess is housed and transmitted securely. These steps may include various methods of physical and electronic security, firewall protections, encryption and hashing of data, and access controls to PI. However, neither we nor any platform can guarantee 100 percent safety from hacks or illegal intrusion, so this Privacy Policy does not guarantee against that possibility.

International Users, EU-U.S. Privacy Shield Policy and U.S.-Swiss Safe Harbor Framework

Infogroup and its Covered Entities participate in, and have certified their compliance with, the EU-U.S. Privacy Shield Framework (“Privacy Shield Framework”). As part of its self-certification to the Privacy Shield Framework, Infogroup has adopted a EU-US Privacy Shield Policy in regards to human resource (“HR”) and NON-HR EU personal data, which policy with dispute resolution is incorporated into this Privacy Policy via the following link: www.infogroup.com/privacy-shield-policy.

Infogroup complies with the principles of the U.S.-Swiss Safe Harbor Framework regarding Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement with respect to the personal information we receive from Switzerland, effective as of the date our certification is posted to the U.S Department of Commerce website at http://safeharbor.export.gov/list.aspx. To exercise their rights under Safe Harbor or file a complaint, residents of Switzerland may contact us as described below. In the event we are unable to resolve a disagreement with a Switzerland resident regarding Safe Harbor, we agree to resolve the matter through the appropriate Swiss Federal Data Protection and Information Commissioner. To learn more about the U.S.-Swiss Safe Harbor Framework, please visit http://www.export.gov/safeharbor.

Questions or Concerns

If you have questions or concerns about Infogroup’s privacy efforts or data products, please contact us at:
Privacy and Data Security Officer
Infogroup Inc.
1020 E 1st Street
Papillion, NE 68046
privacyteam@infogroup.com
Phone: (402) 836-3377
Fax: (402) 836-7055

Last Updated: 9.30.16