Data Axle Frequently Asked Questions
Chrome is the recommended browser for data-axle.com. However, the following browsers can also be used:
- Internet Explorer 11 or greater
New accounts can easily be provisioned for you. Send your Account Manager the first name, last name, and email address of persons needing access.
We need to move our API connection to another machine. Will you need to whitelist our new IP address?
No, we do not need to whitelist your machine. We accept requests from anywhere in the world.
No, each user only needs one auth token for all services.
You can download a list of fields and their descriptions at the Data Dictionary.
Lookup tables can be used to find all mappings. The link to the various lookup tables can be found under Lookups. Some attributes have their own lookup table, such as CBSA Codes, where other attributes with a shorter list of mappings can be found in the Attribute Mappings lookup table.
For customers who display the Infogroup data online or in their products, display restrictions specify what can be displayed and what cannot.
A deprecation date indicates that the value in the lookup table has been retired and is no longer used.
The Search API returns a maximum of 100 records per request while the Scan API allows you to scroll through all records that meet your criteria.
The query parameter is not supported in the Scan API.
Yes, the initial response includes the number of records that meet your criteria and a scroll_id that can be used to return the records.
You cannot make more than 60 queries per 10 seconds. If you go above that, your requests will be blocked until the 10 seconds are up.
Spacing inside quotes can impact your results. Otherwise, spacing does not matter.
No, filters can be applied in any order.
Only requests using the equals parameter are case sensitive.
You can implement wild card searching on your end by programming your search to recognize a specific wild card and use prefix searching in your request.
The Search API is limited to 100 records per request. You can use offsets to return the next 100 records and so on. If you regularly need to return large sets of records, talk to your Account Manager about using the Scan API.
Because Data Axle is a real-time platform, the results of your search will change as records are updated in our database. You may see records added or removed from future responses. In addition, when the same records are returned, they may be returned in a different order. This is because results are by default, sorted by recency (the time the record was last updated). You can change this behavior by applying a sort parameter to your request.